Privacy Policy

1. Introduction

SimpleLeafHouse ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy delineates our approach to gathering, utilizing, revealing, and protecting your data when you browse our website simpleleafhouse.rest or utilize our yacht charter offerings.

By engaging with our services, you are giving your consent to the data handling practices outlined in this policy. This policy adheres to privacy laws that are in force, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information that you willingly submit to us in scenarios such as:

• Reserving a yacht charter
• Reaching out to us via our website or telephone
• Signing up for our electronic updates
• Completing forms on our website
• Taking part in surveys or marketing events

This information might comprise:

• Your name and contact details (email, telephone, address)
• Financial information (conducted securely through independent payment processors)
• Preferences and requirements regarding your charter
• Details for emergency situations
• Any offered dietary preferences or health-related information

2.2 Automatically Collected Information

Information concerning your device and how you interact with our website is automatically collected when you visit:

• IP address and geographical details
• Type and version of the web browser
• The web pages you visit and the duration of each visit
• Referral websites
• Details about the device you're using (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Cookies and similar tracking mechanisms are employed to enhance your browsing experience. These technologies enable us to:

• Store your preferences
• Evaluate website usage and effectiveness
• Furnish content tailored to you
• Advance our offerings

Your personal settings for cookies can be managed through your browser's configurations or our cookie affirmation pop-up.

3. How We Utilize Your Data

The information we gather serves various objectives, including:

• Service Provision: For the delivery of yacht charter services, managing reservations, and communication regarding your bookings
• Client Support: To attend to your queries and offer help
• Handling Transactions: To carry out financial transactions and manage invoicing
• Safety and Surety: To uphold the integrity of our operations and safeguard against deceptive activities
• Promotion: To distribute promotional materials and updates, providing you have consented to this
• Enhancing Our Website: For analytical purposes and to augment our web functionalities
• Compliance with the Law: To act in accordance with legal and regulatory obligations

4. Disclosure and Sharing of Information

Your personally identifiable information is not sold, bartered, or rented out to unrelated parties. However, there may be contexts where your data is shared:

4.1 Service Providers

We might relay information to credible third-party service providers that facilitate us with: transaction processing, web hosting and upkeep, email advertising, analysis and performance tracking, and client service assistance.

4.2 Legal Stipulations

There may be cases where disclosing your details is mandated by law or in response to lawful process, court orders, urgent situations, or probes into suspected deceptive or illicit deeds.

4.3 Corporate Changes

Should there be a corporate change like a merger, acquisition, or asset sale, your data might be transferred as a feature of the deal.

5. Data Safeguarding

To prevent unapproved admission, change, revelation, or disruption of your personal data, we have instituted suitable technical and organizational measures. These encase encryption, secured servers, access rules, systematic evaluations, and training initiatives for our staff.

Though, it must be noted that no approach of data transmission over the internet or electronic storage is entirely foolproof. We can't vouch for the absolute safety of your information.

6. Data Retention

Your personal data is held only to the extent needed to serve the discovered purposes or as necessitated by law. Standard retention spans include:

• For charter bookings: 7 years for taxation and legal reasons
• For marketing communications: until you choose to unsubscribe or request deletion
• For website analytics data: 26 months
• For customer support details: 3 years following the last interaction

7. Your Privileges and Choices

Your rights comprise access, rectification, erasure (as per legal constraints), data portability, the option to decline marketing communications, and the ability to adjust cookie settings. Should you desire to exercise these rights, please reach out to us utilizing the details provided below.

8. Third-Party Services

8.1 Google Analytics

We use Google Analytics for an insight into site usage. You may opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Links to social media platforms may be present on our website, which adhere to their respective privacy policies.

8.3 Transactions Processors

Financial transactions are conducted by PCI DSS-certified third-party processors.

9. International Transfer of Data

Your details may be moved to and processed in countries distinct from France. When this occurs, we ensure the protection of your information by applying measures compliant with existing privacy laws.

10. Privacy of Minors

Our service offerings are not aimed at individuals below the age of 13, and we do not intentionally amass data from them. Should you suspect that a minor has provided data to us, contact us at once.

11. Modifications to This Privacy Policy

Amendments to this Privacy Policy may arise in relation to changes in our practices or as necessitated by legal alterations. We will inform you of updates by posting the revised policy, contacting registered users via email, or displaying an announcement on our website. Using our services subsequent to the modification date signifies acceptance of the new terms.

12. How to Reach Us

For inquiries about this Privacy Policy or our data handling procedures, please get in touch:

13. Adherence to Google Ads's User Consent Policy

We abide by the user consent policies set by Google Ads. Your cookie/tracking preferences can be adjusted at any time through our cookie settings feature.